Highpoint offers a hardware installation service.
Elements that make up the service include:

• Setup of a software image to support application profile/OS/network profile
• Backup of data prior to new equipment installation
• On-site setup of new equipment
• Restoration of backed-up data
• Installation of unique/custom software/drivers
• End-user familiarisation with new hardware
• Removal and temporary quarantine of old units for emergency data recovery
• Data cleaning of old units ready for re-sale
• Disposal of old units through auction partners

Elements of the service can be offered as separate services or as a fully hands-off turn-key solution.

Highpoint has extensive experience and can provide a very effective solution with the following benefits:

Single point of contact for the supply and installation of hardware.
Subcontracting the elements of the installation can result in problems with the co-ordination of the various contractors, software engineers, transportation companies and on-site technicians. Highpoint takes care of all of the elements and delivers the service seamlessly.

Software image generation for a simplified software profile
Highpoint can develop a standard software image, or set of images to suit your companies requirements. This ensures that you control the administration functions and only appropriate software is installed on machines. Profiles are developed in line with the hardware profile of the machines built and can be burnt to standard recovery CD's. This Highpoint service means you don't have to employ the services of an external software development company or tie up a lot of your IT departments time with software configuration. The image can include custom configuration of operating system, network configuration, software applications etc.

On-site support from skilled technicians and in-house logistics
Our engineers are highly trained in hardware and software setup and configuration and use Highpoint field-service equipped vehicles to provide a friendly and professional on-site service. A project manager will oversee the entire project to ensure a seamless and successful transfer of hardware.

Simplified roll out - easy understanding of total costs
By using a Highpoint managed installation you can obtain a single cost per unit and build this into you IT budget during your IT hardware RFQ stage. There are no hidden software consultancy costs, no extra transportation costs, no additional on-site costs, no old-equipment removal cost. Just one single fixed price per installation.

Flexible service from major corporate rollouts to small-scale installations
Highpoint has the flexibility to manage small-scale installations of a few dozen machines to major multi-state corporate installations.