Highpoint's established repair and support infrastructure is underpinned by our repair facilities.  With facilities in every major capital city Highpoint can offer a Return to Base repair service suited to your needs, whether that is a peripheral exchange service, monitor and LCD repairs or right through to complex board level and surface mounted chip level repairs.  Our repair centres offer a friendly and confident interface between the busy service infrastructure and our clients.  Utilising our company wide service CRM software package Clarify, warranty calls can be validated, logged and monitored nation wide giving our clients confidence in the support process whether it is the initial contact or follow up visits.Key features are:

• Highly qualified and innovative personnel.
• Localised parts inventory for faster turnaround.
• Clearly defined Service Level Agreements (SLA's).
• Certified support capabilities.
• Attractive and flexible turn around times.
• Module exchange.
• Board level repairs.
• Active call monitoring and escalation.