On-site services

Acer can utilise a wide skill range of staff for on-site services. The on-site service could consist of anything from a simple box-dropoff right the way through to a complete network infrastructure configuration utilising high level skills.

The type of services we are often asked to provide include:

Unpacking and setup of new unit

Connection to a network/domain

Configuration of users settings

Setup device drivers not present on the image/soe

Setup of applications

Backup of data and restoration of data to new unit

Removal of old packaging

Familiarisation of user with new machine

Photographic record of setup

Environmental audits

Specialised Linux and Windows setups

Asset auditing

The range of services we can provide with our large, nationwide pool of resources is extensive and you can be sure that a quality and consistent service can be provided cross Australia.